Well, you have been experiencing problems with apple products such as iPhone, iPad, Mac computer among others? There are several ways in which you can contact apple’s customer support team.
These are as follows;
- Chat with them online.
- Contact them via Apple Support app.
- Send them direct message on Twitter.
The above methods on How to Call Apple Customer Service Support are explained in detail below;
How to Call Apple Customer Support by Phone.
You can call apple’s customer support by dialing 1-800-275-2273 in the United States. When you contact this number, be ready with your device serial number. This will help save time when the customer service agent asks for it.
To find the serial number of your iPhone, iPad, iPod touch or Apple watch, follow these steps;
You will see your device’s serial number under the model number.
You can also find this serial number from your Mac computer. Just click on apple icon on your left corner of your Mac screen and click about this Mac.Your serial number is at the bottom of the pop-up window.
- If you want to contact them for education related questions, You can use 1-800-800-2775.
- If you want to contact them regarding apple cash, you can call 1-877-233-8552 and follow their instructions.
How to Chat with Apple’s Customer Support.
Chatting with apple customer support also offers you with great experience. To chat with apple customer support team, go to getsupport.apple.com. Then select apple product or service you would like to get help with and what issue you are experiencing.
You will then select chat and sign in with your apple ID or your product serial number.
Just after you select chat, a pop-up window will appear and you can type your apple problem in the text box provided and the customer support agent will guide or help you.
You will see this:
How to Find Your Local Apple Store and Hours.
You can find your closest apple location store using your apple device. Just go to apple.com/retail and select your state from the drop-down menu. Choose your local apple store from the next drop-down menu.
Here, you will see the hours of your local apple store and allow you to schedule an appointment to have your apple device checked.
For repair appointment, scroll down and choose set up a repair. You will then follow on the screen instructions to select your device and why you would like it repaired. Then, choose bring in for repair.
If you do not see this option, you can go back and select another reason. You can be asked to provide your apple ID and password to continue.
You will then select your apple device, key in its serial number or skip this step. Next, you can search for the closest apple store by using your current location or just by entering your zip code. Then choose an available time and date that you will bring your item in for repair.
How to Contact Apple Customer Support on Twitter.
You can also have contact apple customer support via their twitter account using @applesupport. With this account, you can send them privately by selecting the envelope icon on your twitter account.
Apple customer service working hours on twitter is from 5 am to 8 pm daily.
How to Use the Apple Support App.
You can also contact apple customer support using their apple application. This is done by downloading the apple support app from the apple app store.
This application is free and allows you to call or chat with apple agent, find your nearest app store location and get a step-by-step guide on how to fix your apple device issues.
By swapping your iPhone or iPad ,you will see app library.Locate the Utilities folder.Click on support icon.
So, you have read all the above method on How to Call Apple Customer Service Support.All you need to do is to choose the easiest method. Some methods such as making a direct call only require your iPhone or iPad.
However, some method requires you to open some account with apple store or twitter. But at the end of the day, telephone remains the fastest way to contact apple customer support.
iMessage is probably the next fastest method followed by both apple website and apple support app.No matter your apple device issues, apple usually has a solution for it.Are you a business person, check our e-commerce software page if you want to automate your business.